Effective Features Of Breeze Mobile Banking

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One of the most interesting things about technology is that when developers introduce different applications to the public, they mistakenly believe that the more features and the more complex the features, the more impressed customers will be. Unfortunately, many uninformed consumers are sucked into buying products because they are loaded with what appear to be incredible and robust features. However, these people soon discover that all the fluff is just that, meaning the features are usually over-rated and rather than making the experience smoother, they actually make things more complicated and time-consuming.

When Standard Chartered Bank developed Breeze, the online and mobile banking solution that runs on iPhone and iPhone, they wanted bank customers to have a genuine, user-friendly application with features that added true value to the overall experience. The final product rolled out to beta testers in Singapore and Malaysia achieved the banks goal.

However, for the primary features seen on other mobile banking applications, the bank developed Breeze so these were enhanced. In addition, Breeze provides bank customers with new features, one in particular called eCheques, which is the worlds only electronic check processing system. Along with these features, Breeze has something unexpected in the form of functional but also fun features.

Some of the standard features that have been made more robust on Breeze include things like viewing account balances and transferring funds. Along with the new eCheques feature, Standard Chartered Bank also incorporated an ATM finder, which makes it possible for people to find the closest ATM anywhere needed in a matter of minutes. Instead of making unnecessary phone calls or driving around aimlessly, the information can be pulled up using Breeze with no effort at all. Standard Chartered Bank will also be introducing new features as time goes by to meet growing customer demand.

The entire online and mobile banking application enhances the customers banking and financial experience but the designers and developers added a few fun features just because they were just that fun. When people look at the enhanced conventional features, the revolutionary features, the future features, and the fun features, it is clear that Breeze is unlike any other mobile banking application ever created.

One of the fun features is the background of the iPhone when Breeze is downloaded. During the day, the background is bright, sunny skies that represent daytime but then at night, the background changes to a dark sky filled with shiny stars. Although the application is not necessarily something that adds value, it is fun.

Another fun feature of the Breeze application is the ability for users to personalize their accounts by using different icons, colors, and even avatars. Some people appreciate the ability to add a little personality into the way their account appears while others are not as concerned but either way, this feature is fun. Then one of the most interesting features is moving money by shaking the iPhone. Standard Chartered Bank wanted customers to enjoy the experience with Breeze while also having a mobile banking solution that would save time and effort when managing accounts.

Banking At The Doorstep The Business Correspondent (bc) Model

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Business Correspondent Model is very interesting .Let me start from the basics of BC. Business Correspondent (BC) is an intermediary between the customer and the bank and is a full-service outlet that does not provide as expansive a financial offering as mainstream banks do, but sell all their products (saving accounts, deposits, loans, remittances and insurance products).

FINO has proudly led the approach of making BC services available in India. When FINO began its journey in 2006, its envisaged role was to provide financial inclusion technology to regional entities like MFIs/LFIs. We had thought that these entities would provide a new dimension to the Indian banking system by acting as BCs for regulated financial entities. Surprisingly this did not happen due to myriad reasons, consequent of which FINO transformed its role from a technology provider to a BC – a type of branchless banking wherein the agents appointed by the BCs themselves reach out to the customers. We provide Banking at the Doorstep. When we talk about innovation, the BC model seems to be an innovation in itself.

Today FINO is the largest BC in India with over 5,000 physical points (Bandhus) all across the country. We have a presence at a lot of places

FINO realizes that Bandhus are a very critical part of the delivery chain and customer experience. Hence FINO invests aggressively in their training, insurance benefits and having a code of conduct for them to ensure lower risk and better customer experience.

An innovative technology highway has been laid out by FINO in this very short span of time which has improved the efficacy, coverage and reach of the BC model and financial inclusion in general, in the remotest nook and corners of India.

The Challenges of Banking Outsourcing

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Banking has been a very traditional and conservative sector in any country. For ages, generations after generations, have been loyal to a particular bank that their families have been associated with. Whether it is the Royal Bank of Scotland and Lloyds TSB in the UK or American Express and Capital One in the US, people stay loyal to their banking partners.

The banking industry in the west took a huge risk in the last decade by using countries like India, China and the Philippines to outsource their banking and financial services. For banks, it was a step in the right direction to reduce the number of customers walking into their branches, the number of calls taken by banking executives at the branch and reduce the work load on their existing call centres.

They wanted to reduce costs of employing more people to cater to their ever increasing base of customers and provide better services to their customers besides gaining a competitive edge. For customers who have been used to traditional methods of banking such as visiting their nearest branch, were exposed to new and state of the art technologies. IT and IT enabled banking services were the new age success mantra for most banks in Europe and the Americas.

The focus of banks that outsourced parts of their business to other countries was to reduce costs and increase profits. Though their approach was cautious, there were loop holes in their strategy. AMEX was one of the first banks to set shop in India in the late 90s. Theirs was a captive centre. However over the years, more and more BPOs have shown their capability in handling banking and financial services with greater efficiency and effectiveness.

For customers of these banks, the challenge was conquering their fears of a stranger in a distant country having access to their account information and the mistrust in their ability to provide solutions. Besides, there were language and accent issues.

Some customers generally called their banks and surpassed the IVR to speak to an agent as they were not very comfortable dealing with a machine and others demanded speaking to their branch in their own country. Such issues lead to delays in service. This led to dissatisfaction amongst customers and forced many to choose banks that hadnt outsourced their work and catered to their needs from within the country.

Data security was also one the major concerns for banks. More than customers, banks have found themselves living on the edge with account details made accessible to BPOs in other countries. With data theft being a reality in countries like India, China and Japan, it was a proven fact that banking outsourcing wasnt foolproof.

For banks it may result in large law suits and a decrease in their customer base. Banks also had their reputation at stake. The third party vendors may follow practices that may be inconsistent with the policies and practices of the bank. Besides the political, social, legal and physical climate of the outsourcing country may impact banking services.

Free Remote Deposit and Much More with Online Banking

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Have you been wondering how you can get your business checking not to cost so much? Bank fees can be difficult for most small business owners to handle. They are paying outrageous fees so that a bank can hold their money. For a small business just making it financially, that can be hard to take. However, doing business without a bank is almost impossible in today’s world. However, if you could get free remote deposit and other benefits, would using online banking be an option for you?

You can get many common services with an online bank without the hassle and cost of a local bank.

1.Free checking accounts Do not pay your bank to hold your money again. You deserve a free checking account that offers you all the services you need for a small business. You can get this with an online bank. They do not have the overhead of multiple local offices and large numbers of tellers waiting around. They save money so you can save money on fees.

2.Free business debit cards The bank should have no issues issuing a debit card to any depositor. However, some charge a fee for that option. Others will charge you for each purchase you make with that card. Find an online bank that will give you the free card and will not charge you use fees. That is the only way a small business can keep their financial straight.

3.Interest on all deposits Banks make money off of money they lend out. They should pass on some of the interest they earn to you in your deposits. If your bank is not giving you interest on all your accounts, find another bank. A free remote deposit bank will give you that interest that should be yours.

4.Free remote deposits If you have checks that you need to run to the bank constantly, stop wasting the gas and time. You can use scanning software to deposit those checks to your online bank.

5.Easy online access You want a bank that allows you to do almost everything online. You want an account that you can access 24/7. This will ensure you are empowered to be an account owner.

6.FDIC backed With the right online bank, you will have all the same protections that your local bank offers if the online has FDIC backing.

Banking Jobs – How to Get Started in Entry Level Banking Jobs

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Banking is one of the safest professions you can hope to get into. Jobs are aplenty, plus, banking jobs always look impressive in the resume.

Banking is one of the fastest growing sectors with lots of scope for employment. While recent mergers between banks mean a lesser number of manager level jobs, entry level banking jobs keep opening up. The salary is good and if you are ready to take on the responsibilities that they come with, here is how you can get started.

Get a College Degree.

Some openings in entry level banking jobs might need specialized degrees. However, mostly a good college degree coupled with good math skills, people skills, a friendly nature and computer skills will more than suffice.

Get an Impressive Background

Make it clear that you are a worthy candidate and should be considered. For this all you need to do is have good credits, zero criminal record, a few good references and some work experience. Prior customer service and sales experiences will go a long way to earn you a brownie point.

Decide on What Kind of Bank you want to Work for.

You may choose from an option of regional banks and national banks. While national banks might have a better pay packet at the end of the month, regional banks will have a more intimate working atmosphere. So be sure to choose wisely according to your priorities.

Narrow Down your Search.

In the entry level banking jobs you can choose from opting for the position of a teller, specialized service personnel, mortgage loan representative, safe clerks, accountants, operation clerks and many more. Research on these positions and get one that you are most comfortable with. Now you can search for that particular opening.

Begin your Search.

Local newspapers, career websites all offer lucrative careers in banking jobs. Select one for yourself and send in your detailed resume.

Impress in your Interview

Once you get the call for an interview, you must tackle things very carefully as it is only a step away from your goal. Look and be as professional as you can. Wear formals, be presentable and arrive ten minutes early in the least. Be polite to the interview panel. If you have followed the previous steps, there is no reason why your interview shouldn’t be smooth. Remember to thank the panel for their time once the interview is over and shake hands before you leave.

Do not be impatient once the interview is over. These processes usually take some time. In all probability, your offer letter will be on its way soon enough.
If however, it does not, do not lose spirit. Take it as a practice, learn from it and you are sure to fare better in the next one. The idea is to not be demoralized. There are a number of bank jobs out there and more opening up every second. And you are bound to land your dream job fast.